FAQ Archives - Heat-Line Freeze Protection Systems

April 30, 2020

Common Customer Questions (FAQ)

Since 1988 Heat-Line has been manufacturing quality self-regulating heating cable systems to prevent water pipes from freezing and ice dams from forming on roofs. With...

February 26, 2018

How to Order Heat-Line

Hello and welcome to the February 2018 Heat-Line Vlog. A question we commonly get asked is "How do I order"? As you may have already...

March 14, 2017

When is the right time to unplug my Heat-Line system until it is needed again next winter?

Hello and welcome to the March 2017 Heat-Line Vlog. For this month's topic, we have decided to answer a frequently asked question that we have...

February 9, 2017

Can Heat-Line products run from a gas generator or battery backup if the main power supply was lost?

Hello and welcome to the February 2017 Heat-Line Vlog. For this month's topic, we have decided to answer a frequently asked question that we have...

January 16, 2017

Can a Retro-Line heating cable system push through a 90 degree elbow?

Welcome to the first Heat-Line video blog of 2017. Question: Can the internal Retro-Line system pass through fittings and 90-degree elbows? Listen to January's video...