Privacy Policy

Heat-Line Privacy Policy:

Thank you for visiting our website for Christopher MacLean Ltd (“Heat-Line”). We are committed to providing a safe browsing experience. This commitment includes using your personal information to fulfill those goals and protecting the privacy of your personal information.

This privacy policy applies to personal information collected by the operations of Heat-Line Freeze Protection Systems a Division of Christopher MacLean Ltd and our website and domains, including www.heatline.com, www.shop.heatline.com and products.heatline.com. This privacy policy will help you understand how Heat-Line uses and protects the data you provide to us.

All employees and those working on behalf of Heat-Line Freeze Protection Systems are responsible for following this Privacy Policy.

What Information We Collect

We collect your personal information to provide products to you, to communicate with you, to enhance our products and operations, and for other operational, legal and compliance purposes. Below are some examples of personal information we collect:

  • Identification information that can be used to identify you, such as name, alias, address, phone number, or email address.

We do not knowingly collect or disclose personal information from youth or children under the age of 18 without parental or guardian consent.

Why We Collect Your Information

We use your personal information for various business purposes, including fulfilling products, communicating with you, and for other legal, compliance, and security purposes.

We may use your information to communicate with you, such as:

  • Direct information to you such as transaction confirmation, newsletters, and other messages
  • Evaluate and respond to your requests, inquiries, and applications
  • Manage product reviews submitted by you

We may use your information for legal, compliance, fraud prevention, and security purposes:

  • Comply with and enforce applicable legal requirements
  • Assist law enforcement
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity

Safeguarding And Securing Your Information

Heat-Line is committed to securing your information and keeping it confidential. We maintain appropriate safeguards surrounding data collection, storage and processing which are designed and intended to protect personal information collected online against theft, unauthorized access, alteration, disclosure, and destruction. Despite these safeguards, due to uncertainty in the use of the internet and information systems as well as the potential for unlawful attacks by third parties, we can only safeguard and secure our site to the best of our abilities.

Heat-Line Cookies Policy:

Our Site may use “cookies” to enhance your user experience. Your web browser places cookies on your hard drive for record keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you accept our cookies, they will continuously improve the speed and security of our website, ultimately benefiting your experience.